Mtalkz Mobility Services Private Limited. Recruitment 2022 | Technical Support Executive  | Diploma / B.tech | July 2022 |

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Company Name :- Mtalkz Mobility Services Private Limited

MTalkz Mobility Services (P) Ltd. a mobile, and marketing technology company experienced in mobile marketing, customer experience, mobility CRM, analytics-driven .Omni-channel communication platforms.

Positions :- Technical Support Executive (Telecommunications)

Job Location :- Noida(Sector-1 Noida, Sector-15 Noida)

Salary :- Rs. 2,75,000 – 4,50,000 P.A

Qualification :- Diploma / B.Tech/B.E. in Computers

Experience :- 1 to 4 Years

Roles & Responsibilities :-

• Setting up the account for customers
• Identifying and assessing a customers needs to ensure they are satisfied
• Dealing with customer complaints
• Speaking with customers via email, live chat or on the phone
• Keeping detailed records of customer interactions and being in charge of customer account details
• Following your companys communication procedures and policies
• Utilising technology to handle a high volume of calls
• Oversee and coordinate telecommunications activities
• Evaluate systems performance level and improve capabilities as needed
• Monitor and test APPLICATION systems and FUNCTIONALITY and troubleshoot problems

Apply Link  :- Click Here

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