Last Updated on December 31, 2021 by Admin
Accenture Recruitment 2021 | Infrastructure Service Management Cloud Operations Engineer | B.Tech/B.E. /Bachelors Degree or 3-year diploma |
Company Name :- Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com
Position :- Infrastructure Service Management Cloud Operations Engineer
Qualification :- B.Tech/B.E. /Bachelors degree or 3-year diploma
Experience :-
Job Location :-
Salary :-
Job Description :-
Key Responsibilities :
- Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement
- Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention
- Monitoring the infra using various tools and calling out the resolver group
- Working on various Processes IM, PM, CM etc
Technical Experience :
- Technologist constantly upgrades his technical, process to understand and interpret the issue to the Technical team
- Assists with monitoring and tracking incidents to ensure resolution occurs within the customer Service Level Agreement
- Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention
Professional Attributes :
- Excellent communication skills, with neutral accent
- Excellent written communication skills with email etiquettes
- Good problem solving and analytical skills
- Excellent customer service skills
- Ability to remain calm and courteous in periods of stress
Educational Qualification :
Bachelors degree or 3-year diploma
Additional Information :
- Predominantly Voice Interaction support and through email, chat2 24×7 Support
Apply Link :- Click here
Disclaimer :- This material or information has been placed on our website for the convenience of our visitors. We does not guarantee or give any kind of assurance or authentication for the above said job posting. Candidates are requested to verify on their own.
DO Not Pay Any Charges For The Jobs.
