Pollution Protection Systems Mumbai Pvt. Ltd. Recruitment 2022 | Service Engineer | ITI/Diploma | March 2022 |
Company Name :- Pollution Protection Systems Mumbai Pvt. Ltd.
Pollution Protection Systems Mumbai Pvt. Ltd (PPS) Company established in “1994”. ! PPS Designs, develops, manufactures and supplies highly reliable, cost effective instruments and systems as well as services for Gas Detection and Monitoring. Apart from systems suppliers PPS also provides solutions related to Gas Detection & Flame Detection.
PPS serves the growing demands of industries like Chemicals, Oil, Gas & Petrochemicals, Pharmaceuticals, Steel, and Refineries as well as major Capital industries. PPS aims to provide unique service levels to our customers by continuously improving our ability to assess and surpass their needs.
Position :- Service Engineer
Qualification :- ITI or Diploma holder in Electronic’s or Instrumentation preferable
Experience :- Minimum having exp of 2-3 years in Gas, Flame & Fire Detection Industry must
Job Location :- Mumbai, Thane, Mumbai (All Areas)
Salary :- Not Disclosed
Job Description :-
Roles and Responsibilities
- Provide on-site installation, validation and commissioning of instruments
- Perform hands-on on-site troubleshooting, service and repairs
- Provide high level technical support to external customers at their location for AMCs and other customer problem.
- Provide on-site training to the customers for product handling / complete system handover with require documentation and reports
- Develop Service technical documentation
- Outstanding Payment Follow up.
- Create and maintain service information in the company enterprise database.
- Endorse PPS make/sold products while working on clients site.
- Timely and professionally handle field service calls and issues arising from the field service visits with field applications as appropriate.
- Timely completion and submit all required paperwork.
- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
- Updation of ISO documentation and records.
- May advise management regarding customer satisfaction, product performance, and suggestions for product improvements.
- Consults with engineering personnel to resolve unusual problems in system operation and maintenance.
- Onsite contractor finalization in accordance with service order
- Performing site survey for detail engineering in case of projects.
- Adhere to and follow service schedules prepared by service head and reporting on the same to service head with POA for failure or delay
- Submission of DAR to service coordinator
- Project relate SAT (Site Acceptance Test). Preparation of measurement of book / GRN
- In house servicing of client property as directed by service head / coordinator.
- Analysis of customer property and necessary action in consent with service head and coordinator
- Serve customers by installing and servicing systems and products
- Serve existing accounts by analysis without, planning daily travel scheduled, investigation complaints conducting tests and resolving problems
- Pre-visit preparation establishes services by studying system required by ordering gathering
- component and spare parts, completing installations and performing acceptance test
- Maintaining rapport with customers by examining complaints identifying solutions suggesting improved methods and techniques and recommendations system improvement.
- Keeps personal equipment operating by following operating instructions, troubleshooting breakdown, maintains supplies, performing preventive maintain and calling for repairs
- Documents service and installation actions by completing forms, reports, large and records.
- Maintain customer confidence by keeping service information confidential.
- Updations of job knowledge by participating educational workshop and publications.
- Providing Unique service levels and supporting client needs
- Skills : Electronic troubleshooting , analyzing information, client relations, equipment, maintenance, reporting skills, confidentiality, quality focus, result driven
Apply Link :- Click here
Official website :- Click here
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